Data protection policy

Protection of personal data

When using this website, you provide personal data.We thank you for your confidence, and we must inform you about the type of information we collect, how we use it and your rights.

Data policy manager

The data policy manager is Vitreflam company. You will find contact details in terms of use agreement.

CNIL formalities

Our company has designated an "Information Technology and Liberties" discussion partner in charge of your data protection. This is why we have not provided any “use of data” statement to the CNIL.

Data collection and processing purpose

Personal data collected on our website are used for order standard processing and commercial relationship (invoice, delivery, customer service). For this purpose, we collect your first name, last name, email, phone number, and mailing address.

We may use your personal information for advertising purposes within the limits established by law or with your consent. Your data can also be used for legal obligations.

Recipient of personal data

The company is the first recipient of personal data for order processing and customer support. Other parties can be involved as our payment service providers, delivery companies, or trading partners.

If legislation requires it, we will ask for your consent, and you may therefore choose to refuse before any transmission of personal data. 

Furthermore, your data can be communicated to subcontractor for order management and statistical survey such as :

-        Paypal

-        Payline

-        Mailjet

-        Carrier (La Poste, Colissimo, ...)

-        accounting department

-        Trustpilot

-        Trustedshop

-        Google Analytics

Each of them complies with data policy and respects the privacy of your personal data.

Your rights

We remind that any people whose personal data is collected has the right to examine, rectify and refuse the personal data utilization.

You may exercise this right by writing to us. Please, fill the contact form.

Cookies

Our website is using cookies. A cookie is a text file which is stored by your browser.

Cookies are used for :

●      Shopping cart record

●      First visit identification

Most cookies are used for web browsing facilitation and are needed for the proper functioning of the website.

We also use statistics and advertising cookies by using external services such as Google analytics.

Google Analytics is an analytic service provide by Google, Inc. witch help us understand the use of this website. Google analytics provide informations about website utilization (web access (including IP address), and your behaviour is anonymously analysed) and this data may be sent to Google who keeps it for a limited period, including on servers in united states. Google states the company complies with UE/USA data policy agreements.

Google can send data from Google Analytics to other parties if the law required it or sent it to a subcontractor on behalf of Google. Google will not associate your IP address with any other data held by Google.  You can refuse the use of Google Analytics cookies by downloading a specific module on your browser.

Unnecessary cookies requires your explicit consent. You can consent or object to the use of your personal data by setting your connecting device.

 https://policies.google.com/technologies/partner-sites

Commercial prospection by email

If you don't want to receive any more emails, you can notify us at any time by using the contact form.

Legal Notices

Website : www.fireplace-stove-glass.com
Director : M. Fabien COSSE

Cosse & Co SARL
27 rue Gutenberg
Box n°2
ZA La Rafette
33 450 Saint-Loubès
FRANCE

SIRET : 799 133 491 00024
TVA : FR 89 799 133 491